Privacy Policy – Koovle.com
At Koovle.com, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring it is used responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using Koovle.com, you agree to the practices outlined in this policy.
Information We Collect
We may collect information that you provide to us when using our website, including your name, email address, phone number, delivery address, payment details, and account credentials. We also collect technical data such as your IP address, device information, browser type, and browsing activity on our site to improve your experience. If you use optional features like voice search or facial recognition, we may collect corresponding biometric data.
How We Use Your Information
Your information is used to:
Process and fulfill your orders efficiently.
Manage your Koovle.com account.
Communicate updates regarding your purchases, refunds, or customer support inquiries.
Improve our website, services, and user experience.
Detect and prevent fraud or unauthorized activity.
Send promotional materials, offers, and newsletters, if you have opted in. You can opt out at any time.
Data Sharing and Third Parties
We respect your privacy and do not sell your personal information. Your information may be shared with trusted third-party service providers for order fulfillment, payment processing, delivery, and marketing purposes, in accordance with your consent. We may also share anonymized data for research, analytics, or business insights, which cannot be traced back to you individually.
Cookies and Tracking
Koovle.com uses cookies and similar technologies to enhance your experience, remember preferences, and provide essential functionality, such as shopping cart management. You can manage cookies via your browser settings, but some features may not function properly if cookies are disabled.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We encourage you to use strong passwords and secure your account credentials.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also withdraw your consent for direct marketing at any time. Certain requests may require verification to ensure account security.
Minors
Koovle.com does not knowingly collect information from individuals under 18 years of age, and we do not sell products to minors. By using our services, you confirm that you are over 18 or have parental consent for your use.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.
Contact Us
For questions about this Privacy Policy or how we handle your personal data, please contact us customer support team.